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Managing Diversity and Inclusion: An International Perspective

April 2015 – 376 pages – SAGE Publications Ltd

Edited by: Jawad Syed and Mustafa Ozbilgin

Foreword by: Stella Nkomo

About

This hotly anticipated new text has been written by an international team of experts and offers an in-depth and contextual account of enduring, contemporary and cutting edge theories and approaches to diversity and inclusion management.

The book uniquely situates UK and European policies and practices of various dimensions of diversity firmly within the global context through an international and cross-cultural range of case studies and considers how national contexts have shaped the field.

Key features

  • International and cross-cultural case studies, examples and comparisons from a range of countries including the emerging economies
  • Case study approach illuminates complex theories by showing how they are applied in practice
  • Criticality is central to the book with each chapter including critical analysis, critical questions and boxed critical insights and reflections
  • Companion website with free full text journal articles

Reviews

The book edited by our colleagues, Jawad Syed and Mustafa Ozbilgin, is quite refreshing and gives some important critical reflections on the issue of diversity in our contemporary organizations and societies. It deserves to be read by all of us who are interested and deal with Diversity Issues.

(Jean-François Chanlat – Full Professor and ‘Management et diversité’ co-chair, P.S.L Research, Université Paris-Dauphine)

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This book is an invaluable resource to help employers, managers and policy makers understand the challenges of moving forward in the diversity and inclusion space, and the ways in which to respond to different cultural contexts. It is a much needed piece of work which draws together various experiences and perspective on diversity and inclusion, to help really start thinking, reflecting and moving forward in a way that is not only socially responsible and ethical but also business-oriented. Combining academic work across various disciplines and cultures with numerous organisational examples, the book provides fresh insight to scholars and practitioners to understand this topic and be more confident, proactive and inclusive in their approach to diversity, rather than being constrained and limited to minimal legal compliance.

(Dianah Worman, OBE Chartered FCIPD, Diversity lead for the Chartered Institute of Personnel and Development)

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Understanding of the depth and complexity of diversity management has grown considerably over the last decade. From a discourse which focused primarily on individualised rights and treatment, academic and professional thinking and writing has built on growing perspectives of workplace and societal cultures and hegemonies so as to inform discussion on addressing some of the more chronic, long-standing issues of under-representation and disadvantage. It is increasingly understood that successful strategies to improve the breadth and depth of diversity in organisations requires pro-active and compelling thinking and understanding, not just a list of dos and don’ts! The authors of this book have detailed and long-standing work and experience of these issues. The book brings together a variety of approaches which will add important context to current issues and debate.

(David Ruebain, Chief Executive of Equality Challenge Unit)

Table of contents

Introduction: Theorising and managing diversity and inclusion in the global workplace Jawad Syed and Mustafa Özbilgin

Part I: Concepts
Chapter 1: Sociological and psychological perspectives on diversity Olivia Kyriakidou
Chapter 2: Leadership and diversity management in a global context Clifford Lewis and Ahu Tatli
Chapter 3: Policy and practice of diversity management in the workplace Darren T. Baker and Elisabeth K. Kelan

Part II: Dimensions of diversity
Chapter 4: Gender equality in the workplace Faiza Ali
Chapter 5: Race and ethnicity in the workplace Kurt April and Jawad Syed
Chapter 6: Age diversity in the workplace Hélène Mountford and Peter Murray
Chapter 7: Disabled persons in the workplace Charmine E.J. Härtel and Jennifer M. O’Connor
Chapter 8: Religious diversity in the workplace Selcuk Uygur and Erhan Aydin
Chapter 9: Sexual minorities in the workplace Mustafa Bilgehan Ozturk and Nick Rumens

Part III: Future of diversity management
Chapter 10: Work-life balance Jawad Syed
Chapter 11: Intersectionality in the workplace Harry J. Van Buren III
Conclusion: Future of diversity management Mustafa Özbilgin and Jawad Syed

Publisher web site

http://www.uk.sagepub.com/booksProdDesc.nav?prodId=Book242777

Amazon

http://www.amazon.co.uk/Managing-Diversity-Inclusion-International-Perspective/dp/1446294641

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Lecturer resources and companion web site

https://study.sagepub.com/syed

The companion web site has the following features:

For lecturers:

PowerPoint slides per chapter to assist teaching
Instructor’s Manual for each chapter with activity suggestions, case study questions and answers and teaching notes

For students:

Links to useful websites relevant to each chapter
Access to SAGE journal articles cited in the book

Module Specification and Handbook

Designed by: Professor Jawad Syed, PhD

 Module Code: XXXX        

Module Title: Managing Diversity and Inclusion

Schools involved in delivery Business School

Course: XXX

Module Type:  Core          

Credit Rating 15

Level: M

Learning Methods: Practical:  24 Hours; Study: 126 Hours

Pre-requisites None

Graded or Non Graded Graded

Synopsis:

This module presents an overview of what workforce diversity is and its relevance and usefulness in improving our understanding and management of people at work. The demographics of the population and the workplace are changing drastically because of a number of factors, such as an increasing number of ethnic minorities and women in the workforce and in management. Accordingly, there is a need to critically understand and manage workforce diversity not only to increase organisational business outcomes but also to create an inclusive workplace in a socially responsible manner.

The module will examine issues confronting managers of a diverse workforce. In particular, issues such as ethnicity, race, language, ageing, disability, gender, and intersectional identities will be discussed. Two key approaches to managing diversity will be explained, i.e. the social equity case of managing diversity, and the business benefits case of managing diversity. The module will explore a range of diversity related concepts and topics, such as social identity, stereotyping, discrimination, intergroup conflict, structural integration, and inclusion.

Outline of Syllabus 

Main topics covered by this module will include:

  1. Sociological and psychological perspectives on diversity
  2. Leadership and diversity management in a global context
  3. Policy and practice of diversity management in the workplace
  4. Gender equality in the workplace
  5. Race and ethnicity at work
  6. Age diversity in the workplace
  7. Disabled persons in the workplace
  8. Religious diversity in the workplace
  9. Sexual minorities in the workplace
  10. Work–life balance
  11. Intersectionality in the workplace
  12. Future of diversity management

Learning Outcomes                       

Knowledge and Understanding  

On completion of this module students will be able to:

  1. Demonstrate an understanding of the current research and issues related to equality, diversity and inclusion in organisations.
  2. Critically evaluate a wide range of recognised techniques in and approaches to diversity management in an international context.
  3. Distinguish between individual, organisational, and societal dimensions of issues and interventions;
  4. Identify organisational factors that hinder and those that promote diversity management.

 Abilities

On completion of this module students will be able to:

  1. Contribute to the successful development and implementation of diversity management strategies.
  2. Acquire and analyse information from a wide range of sources in order to remain up-to-date on equality, diversity and inclusion related issues and incorporate this knowledge into business decisions.
  3. Demonstrate awareness of and sensitivity to the importance of individual, organisational and national differences in approaches to diversity management.
  1. Assessment Strategy 

21.1   Formative assessment

Draft essay; case studies; critical discussions.

21.2   Summative Assessment

Assessment tasks (including assessment weightings)

Assessment will consist of two components (100% coursework).

Group presentation 30% (30 minutes)

Eligible for tutor re-assessment

Not marked anonymously

The assessment task is based on learning outcomes 1, 2, 3, 4, 5, 6 and 7 though not with each outcome necessarily given equal weighting.

Individual essay 70% (3000 words; individual assignment) – Final piece of assessment

Eligible for tutor re-assessment

Not marked anonymously

The assessment task is based on learning outcomes 1 to 7 though not with each outcome necessarily given equal weighting.

Students will be expected to demonstrate a level of critical thinking appropriate to the Master’s level of study.

Learning Strategy

The methods used to achieve the course objectives will include the following:

  1. Concepts and research findings will be presented through the use of formal input and directed reading to provide the student with the core knowledge to be able to participate in exercises and discussions. Emphasis will be given to a critical assessment of the concepts and research findings and their contribution to the effective management of diversity and inclusion.
  2. Group work and case studies will give the students an opportunity to develop skills related to successful diversity management, and to learn from each other’s experience and background.
  3. The use of the Internet will be encouraged to access information about current diversity practices in British and international contexts.
  4. Learning situations will be chosen throughout to demonstrate the relationship of diversity management with the wider HRM and its implications for business.

One lecture per week accompanied by a seminar session (1 hour each, 2 hours in total per week). In each lecture, students will be introduced to new concepts and necessary theories. These will be illustrated by case studies and organisational examples (discussed more during seminars). The lectures and seminars (supplemented with case studies, practical experiences and student-led presentations, discussions where appropriate) are appropriate for the achievement of intended learning outcomes

Reading List

Core Textbook

Syed, J., & Özbilgin, M. (2015) Managing Diversity and Inclusion: An International Perspective. London: Sage

Additional books

Özbilgin, M. & Syed, J. (Eds) (2010). Managing Gender Diversity in Asia: A Research Companion. Cheltenham, UK and Northampton, MA, USA: Edward Elgar.

Syed, J. & Özbilgin, M. (Eds) (2010). Managing Cultural Diversity in Asia: A Research Companion. Cheltenham, UK and Northampton, MA, USA: Edward Elgar

Kirton, G. & Greene, A-M. (2010). The Dynamics of Managing Diversity: A Critical Approach. (3rd Edition). Oxford: Elsevier.

Kramar, R. & Syed, J. (Eds) (2012). Human Resource Management in a Global Context: a critical approach. Basingstoke: Palgrave MacMillan

Konrad, A., Prasad, P., & Pringle, J. (Eds.) (2006). Handbooks of Workplace Diversity. London: Sage.

Blaine, B.E. (2007) Understanding the Psychology of Diversity. London: Sage.

Harvey, C. & Allard, M.J. (Eds.) (2005). Understanding and Managing Diversity: Readings, Cases, and Exercises. (3rd Edition). New York: Prentice Hall.

Bell, M. (2011) Diversity in Organizations. Mason, OH:  Thomson/South-Western.

Ferdman, B. M. & Deane, B. R. (Eds.). (2014). Diversity at work: The practice of inclusion. San Francisco: Jossey-Bass.

Journals

Journal readings are essential and relevant journals to supplement from include:

  • Asia Pacific Journal of Management
  • British Journal of Management
  • Business Ethics Quarterly
  • Equality, Diversity and Inclusion
  • Gender, Work, & Organization
  • Human Relations
  • Personnel Review
  • International Journal of Human Resource Management
  • Journal of Business Ethics
  • Organization Studies
  • People Management (Practice)
  • Management Today (Practice)
  • Harvard Business Review (Practice)

Students are encouraged to further develop their knowledge and understanding of diversity and inclusion by independently consulting academic and practitioner journals, web sites, media reports, other audio-visual resources, such as podcasts and other credible materials as sources of information.  They are also encouraged to consult HRM practitioner web sites and resources such as CIPD, AHRI and SHRM.

Group Presentation 

30% of the total mark. The presentation groups (topic, group and date allocated by seminar leader) will comprise 2 to 5 students per group. Group presentation will be on the topic (case studies, articles etc) described in seminar activity for the respective week 

Individual Assignment

The written assignment (essay) will be worth 70% of the total mark.

You are required to submit an electronic copy of your assignment through Turnitin on the online Module web site (Blackboard/UniLearn) by the deadline.

You are required to submit ONE written assignment for this course. The indicative word limit for assignment is 3000 words, not including references and appendices.

The assignment must include a comprehensive review of the relevant dimension of the diversity and inclusion literature with specific reference to relevant organisational examples.

Choose one topic from the following list:

  1. Gender equality in the workplace
  2. Race and ethnicity in the workplace
  3. Age diversity in the workplace
  4. Disabled persons in the workplace
  5. Religious diversity in the workplace
  6. Sexual minorities in the workplace
  7. Relational perspective of diversity management

Outline of Lectures and Seminars

SESSION#

WEEK #

Lecture Main Reading Seminar
Session 1 Week 13

 

Introduction to the module.

Sociological and psychological perspectives on workplace diversity

Syed & Ozbilgin, chapter 1 and Introduction; Kirton & Greene, chapters 1 & 3; Blaine, chapters 1 to 4; Kramar & Syed chapter 4. No seminar in week 1.

Do your own reading for the next week seminar (see next row)

Session 2 Week 14 Leadership and diversity management in a global context Syed & Ozbilgin, chapter 2; Kramar & Syed chapter 4; Syed & Ozbilgin, chapter 3; Case study from Syed & Ozbilgin chapter 1: Filipina domestic workers in the Greek family space

Analyse and discuss this case in the classroom. Provide a critical summary. Prepare answers to all of the case questions.

Allocate presentation groups and topic/week;

Also allocate essay topics (even distribution of ALL topics)

Session 3 Week 15 Policy and practice of diversity management in the workplace Syed & Ozbilgin, chapter 3; Kirton & Greene, chapters 6 & 10. Presentation 1: Article analysis:  Syed, J., & Kramar, R. (2009). Socially responsible diversity management. Journal of Management and Organization, 15(5): 639-651.

Journal Article analysis:

Discuss these questions: What type of journal article is this: empirical or conceptual? What debates within the academic literature does the paper address? What is the main aim of the article? What methodology was used? What are the main conclusions?

What is meant by SRDM? Why is it relevant to the workplace?

Session 4 Week 16 Gender equality in the workplace Syed & Ozbilgin, chapter 4; Kirton & Greene, chapter 2 to 4; Blaine, chapter 6 Presentation 2: Policy and practice of DM: Case study from Syed & Ozbilgin chapter 3: Diversity and inclusion at LOCOG

Analyse and discuss this case in the form of a presentation. Provide a critical summary. Prepare answers to all of the case questions.

Session 5 Week 17

 

Race and ethnicity in the workplace Syed & Ozbilgin, chapter 5; Blaine, chapter 5-6; Kirton & Greene, chapter  2 & 4 Presentation 3: Gender: Case study from Syed & Ozbilgin chapter 4: A multi-level perspective on equal employment opportunity for women in Pakistani organisations
Session 6 Week 18 Age diversity in the workplace Syed & Ozbilgin, chapter 6; Kirton & Greene, chapters 2 & 6; Blaine, chapter 3 Presentation 4: Race: Case study from Syed & Ozbilgin chapter 5: ‘Will I ever be fully accepted in India?’
Session 7 Week 19 Reading week: No lecture Work on your own essay No seminar (work on your essay; read literature; visit organizations)
Session 8 Week 20 Sexual orientation diversity in the workplace Syed & Ozbilgin, chapter 9; Kirton & Greene, chapters 2 & 4; Blaine, chapter 8. Essay abstract due (800 word paragraph excluding references to at least 10 academic journal articles) – general feedback in the classroom
Session 9 Week 21 Disabled persons in the workplace Syed & Ozbilgin, chapter 7 Presentation 5: Sexual orientation. Case study from Syed & Ozbilgin chapter 9: Religious freedom vs sexual minority employees
Session 10 Week 22 Religious diversity in the workplace Syed & Ozbilgin, chapter 8 Presentation 6: Disability: Case study from Syed & Ozbilgin chapter 7: The Desert Group
Session 11 Week 23

 

Work-life balance Syed & Ozbilgin, chapter 10 Presentation 7: Religious diversity: Case study from Syed & Ozbilgin chapter 8: HSBC and Ziraat bank
Session 12 Week 24 Revision Syed & Özbilgin, chapters 11 & 12 Revision; questions about essay
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